Delivery Information

Delivery Times

Prints on paper generally take 3-7 days to be ready to leave the studio.

Prints on canvas take 7-30 days, depending on the finishing options you choose - framed pieces usually take a bit longer, because the frames are custom made to fit the size of the print you order.

Original paintings can usually be shipped within 10 days.

All stated times are approximate only - variations occur based on our show and event schedule, delivery times of frames, finishing options, etc.

If you have a specific date by which you need to have your purchase by, please notify us via email at info@charisma-art.com or call us at 864-634-2150 BEFORE placing your order, so we can ensure you get your Sheep Incognito flock in time for your speical event. We can accommodate most time limitations, but keep in mind that we create each print specifically for you when you order.

 

Shipping

Most orders ship via USPS Priority Mail or surface mail, unless otherwise requested.

Larger pieces might be shipped via Fedex or UPS ground.

Shipping times vary and are out of our controll once we drop them off at the Post Office or the shipping office.

 

Returns

 

Even though we are dealing with Sheep here, we are still humans - as such, mistakes do happen, and we will do our best to make things right, if they went wrong. We want the Sheep Incognito to make you smile - so we will be happy to work with you to ensure they can do just that in their new home with you.

We cannot refund money for items purchased through the website - but we can exchange, upgrade, downgrade, etc. for items you purchased, and will be happy to help find a solution that will work for you to make sure you are happy with your Sheep Incognito purchase. Please email us at info@charisma-art.com if there is a problem, so we can work towards a happe ewe and a happy you!